Looking for a new way to communicate?

Improve workplace efficiency and productivity with our specialised on-premises and cloud-based PBX phone systems. Take your business to the next level with a phone system that can give you business ultimate communication … and from anywhere.

We are Wholesale Providers

Part of getting involved with setting up, configuring and building phone systems efficiently, we chose to look into what is required to internally hosting and managing SIP trunk so we didnt need to hand over or deal with an external support team to work out, calling or routing issues.

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Phone System Features

With endless ways of customising how your phone system can work for you, here are some features that can change the way you communicate with people calling you.

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Call Hold

Just with a simple press of the ‘call hold’ button, you are able to put your client’s call on hold for a quick moment while you search for that missing information you need. Call hold allows for the same handset to pick up the call by pressing the resume button.

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Ring Groups

Customise your business’ phone system to have different ring groups functional within the office. Whether you would like all handsets to ring at the same time, or reception then certain individuals, we can work with you to create the perfect ring group solution.

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Digital Receptionists

A digital receptionist is available with a cloud PBX system. Enabling this feature allows for incoming calls to be directed to the right office and ensures no customers call is left unanswered. It can even handle multiple calls at the same time.

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Call Transfers

Like the ‘call hold’ capabilities, you are able to ‘call transfer’ any calls to another handset or softphone within your company. You can also transfer calls to an outside number, simply by pressing the transfer button, dialling the required number, then press send.

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Call Queues

Ever heard ‘you are third in the queue’ when calling a business? Well your business clients can enjoy this too, when they call your PBX phone system. This allows for clients to know, what number they are in the queue, in those busy hours during any day.

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Auto Attendants

Auto Attendants allow the menu system to use voice prompts to assist the caller to be directed to the right office or individual within your business. Auto attendant can also send a caller to the business’ voicemail and is included with all cloud pbx systems.

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Call Parking

Call parking is a function similar to call hold, however you are able to park the call using the ‘call park’ button and then pick up the call off another handset. This allows the receptionist to talk to the relevant colleague before they pick the parked call up.

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Voice mail

A function that is common across all phone systems, whether it is a traditional phone system or a cloud pbx system, voicemail is a must have for every business. Setting up a business voicemail or individual employee voicemail is easy to do within the system.

Fast, Efficient and Self Managed

Once all setup, we hand over to your IT manager or administrator.

Create extensions, allocate direct dial-in numbers, add extensions to ring groups, change voicemail pins, set forwarding rules all from an intuitive portal we give you access to.

Provision a phone in a matter of minutes. No need to wait or use an external IT provider to manage your phone system.

Delivering SIP Trunk Failover

Fail over between multiple data centres. No geographical boundary limit.

With partnerships including AWS, Google and IBM, we can host and replicate your PBX anywhere in the world … knowing you will always be connected to your phone system.

Being a SIP trunk wholesale we also have failover to other upstream providers ensuring that your phone systems and numbers are always online to receive calls and your business’ productivity doesn’t falter.

Optimised For Cloud Platforms

Lightweight enough to make it efficient for a true cloud platform.

Using the power of software-defined infrastructure a vCloud Hosting Cloud PBX gives you the last piece to creating a virtual office. No need to use a receptionist or an answering service, manage it all yourself from a PC or smartphone.

Connect to a website, log in and start creating users, extensions, ring groups, and access to logs all at your fingertips … it’s that simple to use.

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Save On Monthly Costs

Pay fixed per trunk, per call or a mixture of both.

vCloud PBX phone system has a variety of options for you to choose from. Pay a monthly SIP trunk cost, then pay for calls you make, or pay a fix cost monthly cost with all calls included. You can even bring down your monthly costs going with a hybrid solution for both scenarios.

Contact us, bring us three (3) recent telephone bills and we will show you how we can save you real money off your telecommunications costs.

We can host your phone system

With access to datacentres globally we can host your phone system in any of our supported datacentres closely located to you to ensure the lowest latency possible.

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Today's Challenges To Connect Phones Across Multiple Sites

Connecting a phone system across multiple offices/branches/sites at a cost effective price point is harder than it looks. Traditional IT companies will implement expensive telecommunication links to create the quality of service. With a vCloud Hosting Cloud Multi-Site Network, the cloud has given us the ability to create an agile infrastructure platform.

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A single communication platform

Integrating a vCloud PBX phone system into your business, allows you to bring all your communication needs to one platform. With the functions of video calls and chat function, means you can get rid of other platforms such as Zoom, Webex, Microsoft Teams, and Skype.

Branch Complexity ... Gone

Today, you can provision a phone, pick it up, take it to another office or even home and still make calls, receive voicemail, receive calls from you’re your handset. You can even use your software phone anywhere you connect to the internet.

Lightweight Architecture

A vCloud Hosting Cloud PBX is so lightweight, you can even run it on a very low end Intel NUC on-premise or in the cloud as a very lightweight virtual machine, running Windows or Linux, at any one of our data centres worldwide.

“Finally, a PBX platform that can run in any datacentre, anywhere in the world.
This cloud PBX phone system gives your business the functionality it requires to work from anywhere.”

- Trevor Mifsud

“Finally, a phone system lightweight enough that can be deployed and
deliver in today’s cloud platform. Be anywhere and be connected to your company
no matter of geographical location.”

- Trevor Mifsud (CEO, vCloud Group)

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Turn any device .. into a VOIP phone. in seconds on Windows, Mac or Linux, smart phone or tablet.

It’s simple really, download the app on your device, login to your phone system portal, send yourself the provisioning file for your extension and open the attachment. To make things even more simple you can now use the QR code, which will provision your phone in seconds.

Your smart device can now act as a telephone. More so, no matter where you are in the world, as long as you have an internet service/connection you can dial extensions directly at no cost .. just data usage.

Want to slash costs in telecommunication? Make your business more productive and accessible?

Using our ‘one cloud platform for all your communication needs’, we will show you how you can saved money and bring productivity back to the forefront of your business.

Contact us through our ‘contact us’ form to organise a free hands-on evaluation of our Cloud PBX solution. Bring us three phone bills, give us 15 minutes to input the information into our costs savings spreadsheet and we will let you know what you could be saving per month in real money.